They can help with fuel debt, issues with fuel bills, fuel vouchers and key cards.
To book an appointment you can telephone or email.
Telephone: 0300 303 4321
Email: info@dagcas.org
Winter warmth
There is help and advice available from organisations across Dumfries and Galloway if you are worried about your fuel bills and how to stay warm.
Advice on keeping warm, well and safe
It is important to keep warm and heat your home properly if you or a family member are older or have a health condition.
Tips for keeping warm, well and safe:
- heat rooms that you use regularly to at least 18c, particularly if you have a health condition
- keep the heat in your home by closing windows and curtains at night
- layer-up - several thinner layers of clothing is better than one thick layer
- keep active at home - try and move around
- eat a least one hot meal a day
- have regular hot drinks
- check the weather forecast before you go out on the Met Office website
- when you do go out, wrap up well, and wear shoes with a good grip particularly if it's snowy or icy
- check out local warm spaces, for a chat a cup of tea, sometimes a bite to eat, and some activities
- check out the DG Locator website
Read more information on staying healthy and warm this winter - NHS Inform
Energy advice
There are organisations that can help you speak with your provider or give you advice on your bills. They might be able to reduce your bill, get some of it paid off, or get agreement that you can pay it off more slowly. They might also be able to help you with emergency top up fuel vouchers.
Home Energy Scotland
They can help with energy saving advice, grants, funding, and benefits checks.
For impartial advice, telephone for free.
Telephone: 0808 808 2282
Go to the Home Energy Scotland website
Lemon Aid Fuel Project
They can support on fuel related issues such as bills, debt, Warm Home discount applications, support to get back on supply, and grants.
To book an appointment telephone or email:
Telephone: 0800 049 6528
Email: dumfries@chaltd.org
Money saving advice
Find benefits, discount and exemptions, energy saving advice and grants.