Advice on contacting your supplier, charities that can help and other organisations.
Help with bills
Winter fuel payments, energy advice and tips for dealing with suppliers.
If you cannot afford to pay your energy bills
How to talk to your energy supplier, charities that can help, and what to do if you're not connected to gas supply.
Get money off your electricity bill for winter
You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity.
Emergency Energy Payment Assistance Programme
This provides help to cover the costs of home energy payments for older and vulnerable people in receipt of at least one form of benefit payment.
Help with debt, fuel bills, fuel vouchers and key cards
Dumfries and Galloway Citizens Advice Service (DAGCAS) can help.
Energy saving advice, grants, funding, and benefits checks
Get in touch with Home Energy Scotland to get impartial advice.
Home maintenance and support
Home energy efficiency programme and grants for private properties in need of repair.
Cheaper phone and broadband
You may be eligible to move onto a social tariff if you're struggling to afford your broadband or phone services.
Get help with interest payments on mortgages or loans
You might be able to get help towards interest payments on your mortgage or loans you've taken out for certain repairs and improvements to your home.
Get support through the Lemon Aid Fuel Project
They can support on fuel related issues such as bills, debt, Warm Home discount applications, support to get back on supply, and grants.
Telephone for free or book an appointment by email.
Telephone: 0800 049 6528
Email: dumfries@chaltd.org
If you are on Pension Credit
You can also get free coal, peat, logs, briquettes and kindling from the D and G Handyvan: Warmer Homes for Winter Project.
You can apply by requesting an application form by email or telephone.
Telephone: 0800 069 9173
Email: info@dghandyvan.org.uk